Last Updated: October 5, 2026

Welcome to Tekzion.com. By accessing our website, browsing our products, or placing an order, you agree to the following Terms & Conditions.

Please read these terms carefully before using our website or purchasing any product from Tekzion.

1. About Tekzion

Tekzion is an online-based store offering smart gadgets, useful everyday products, decorative items, lifestyle products, and related accessories.

Website: Tekzion.com

By using our website, you confirm that the information you provide to us is accurate and complete.

2. Product Information

We try our best to provide accurate product names, images, descriptions, specifications, prices, and availability.

However:

  • Product colors may appear slightly different depending on your device or screen.
  • Measurements may have minor variations.
  • Product specifications may vary depending on the actual model or manufacturing batch.
  • Some product images are used for illustration purposes.
  • Features and specifications may change according to product availability.

If a product specification is important to your purchase decision, please contact Tekzion before placing your order.

3. Product Availability

All products are subject to availability.

A product shown as available on the website may become unavailable due to stock changes or order processing.

If an ordered product becomes unavailable, Tekzion may contact the customer and offer an alternative solution, including cancellation or refund where applicable.

4. Product Prices

Product prices displayed on Tekzion.com are shown in Bangladeshi Taka (৳) unless otherwise stated.

Prices may change at any time without prior notice.

If there is an obvious pricing or listing error, Tekzion reserves the right to correct the error and contact the customer before processing the order.

Any applicable delivery charge will be communicated or displayed during the ordering process.

5. Order Placement & Confirmation

Placing an order on Tekzion.com does not always mean that the order has been finally confirmed.

We may contact you by phone or WhatsApp to verify:

  • Customer name
  • Phone number
  • Delivery address
  • Product availability
  • Order quantity
  • Payment or delivery details

An order may be cancelled or declined if the information provided is incomplete, incorrect, suspicious, or if the product is unavailable.

Customers may message their Order ID to our Facebook page to skip the confirmation call.

6. Customer Information

Customers are responsible for providing accurate information when placing an order.

This includes:

  • Full name
  • Active phone number
  • Correct delivery address
  • Area and location details
  • Correct product and quantity

Tekzion will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Payment

Cash on Delivery (COD) is available only inside Jashore district.

bKash payment is available for all locations. Send the amount to the number shown at checkout and enter your bKash number and Transaction ID.

8. Delivery

We deliver products through third-party courier or delivery services.

Delivery time may vary depending on:

  • Customer location
  • Courier availability
  • Weather or transportation conditions
  • Public holidays
  • Unexpected operational issues
  • Product availability
  • Delivery charges:
  • Inside Jashore district: ৳60
  • Outside Jashore, anywhere in Bangladesh: ৳120

Delivery estimates are not guaranteed unless specifically stated otherwise.

Customers should provide an accessible phone number so that the courier or Tekzion team can contact them when necessary.

9. Receiving Your Order

Customers are encouraged to check the package condition when receiving the order.

If the package appears significantly damaged, customers should contact Tekzion as soon as possible.

For electronic products, customers should check the basic functions of the product promptly after delivery.

If there is any issue, please contact us within 7 days of delivery.

10. Return, Exchange & Refund

Returns, exchanges, and refunds are handled according to our Refund & Return Policy.

Return and exchange requests must be made within 7 days of delivery. For full details, please read our Refund & Return Policy.

Please review our Refund & Return Policy before purchasing.

Products may be eligible for return or exchange in situations such as:

  • Wrong product received
  • Product damaged before/during delivery
  • Eligible manufacturing or functional defect
  • Missing important accessories or parts

Products damaged through misuse, unauthorized modification, physical damage, liquid damage, or improper handling may not qualify for return or exchange.

11. Warranty

Not every product sold by Tekzion necessarily includes a manufacturer or seller warranty.

If a product has a warranty, the applicable warranty period and conditions will be mentioned on the product page or communicated to the customer.

Warranty coverage may not include damage caused by:

  • Physical impact
  • Water or liquid damage
  • Improper use
  • Unauthorized repair or modification
  • Electrical damage caused by improper power supply
  • Normal wear and tear

Customers should check the individual product’s warranty conditions before purchase.

12. Promotional Offers

Tekzion may occasionally offer discounts, promotional prices, free delivery, gifts, or other special offers.

Promotional offers may:

  • Have limited validity
  • Be available while stocks last
  • Apply to selected products only
  • Have specific conditions
  • Be changed or discontinued without prior notice

Unless specifically stated, promotional offers cannot be combined with other offers.

13. Website Content & Intellectual Property

The content of Tekzion.com, including text, product descriptions, graphics, logos, images, videos, website design, and other materials, may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, republish, distribute, or commercially use Tekzion’s original content without prior permission.

Product names, logos, trademarks, and brand names belonging to their respective owners remain the property of their respective owners.

14. Prohibited Use

You agree not to use Tekzion.com to:

  • Commit fraud or illegal activities
  • Provide false information
  • Attempt unauthorized access to the website
  • Introduce malicious software or harmful code
  • Interfere with website security or operation
  • Copy or misuse website content
  • Abuse our customer support or ordering system

Tekzion reserves the right to restrict or terminate access where necessary.

15. Website Accuracy & Availability

We work to keep Tekzion.com accurate and available, but we do not guarantee that:

  • The website will always be available without interruption.
  • Every product listing will always be error-free.
  • All information will always be completely up to date.
  • The website will always be free from technical errors.

We may update, modify, suspend, or discontinue parts of the website when necessary.

16. Limitation of Responsibility

Tekzion will make reasonable efforts to provide products and services as described.

However, Tekzion will not be responsible for delays, losses, or service interruptions caused by circumstances beyond our reasonable control, including courier delays, natural events, technical failures, network problems, or other unforeseen circumstances.

17. Changes to These Terms

Tekzion may update these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised Last Updated date.

Your continued use of the website after an update means you acknowledge the updated terms.

18. Contact Us

If you have any questions about these Terms & Conditions, orders, products, delivery, returns, or refunds, please contact us:

📧 Email: info@tekzion.com
📞 Call & WhatsApp: 01345109163
📘 Facebook: Tekzion
📸 Instagram: @tekz_ion
▶️ YouTube: Tekzion

Tekzion — Your Smart Solution. 💙